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Service Support

Service support is always by your side, and we will provide you with high-quality service and technical support 24/7

After-sales service

24/7 after-sales service and technical support are available to help you solve problems. Our professional engineering team is always on standby to ensure the stable operation of your equipment and improve production efficiency.

Download

A comprehensive product technology database, including product manuals, installation guides, 3D models, and other resources, making it convenient for you to access the required technical documents anytime, anywhere.

Franchise

Welcome to join Hikari Robotics and share the dividends of intelligent manufacturing development. We provide comprehensive support policies to help you successfully explore the market.

The Entire Process

We provide comprehensive solution support, from pre consultation to post maintenance, to ensure the smooth implementation of your project.

Pre sales

Sales managers and solution experts determine service plans
  • Experienced experts in the industry assist
  • Recommendation and demonstration of high-quality solutions
  • Exploration and Implementation of Feasibility Plans

For sale

Debugging engineers do product debugging and personnel training
  • Professional engineer on-site installation and debugging
  • System integration and parameter optimization
  • Training and guidance for operators

After sales

After sales engineers arrive at the site to inspect and promptly solve problems
  • Regular inspections and preventive maintenance
  • Remote technical support and troubleshooting
  • System Upgrade and Function Expansion

MOKA Robot

400-800-5282
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